Balfour Beatty Rail Track
Making Zero Harm Personal
In 2010, Balfour Beatty asked Keystone to design a Health and Safety course especially for the operatives and supervisors within Balfour Beatty Rail Track. Following the success of our first behavioural safety initiative in 2009, in which delegates worked through case studies and tackled best practice methods for managing safety issues typical to those found in the workplace, this training intervention was designed to take the delegates' learning one step further by making Zero Harm personal. Delegates were given the opportunity to practise using the correct behavioural skills. This was achieved through the use of experienced trainers and actors, skilled in providing the very best behavioural safety coaching. By creating real-life theatre scenarios, delegates found themselves directly involved with tackling challenging safety situations in which confidence, assertive and influential behavioural skills are a must. Delegates also got to trial the best ways of handling each situation in a safe space so that they built their confidence and capability there and then.
Sessions for operatives lasted 90 minutes with no more than 12 delegates in each to allow Keystone to deliver the high impact training required. The workshops were designed to be hard hitting, using theatre to drive home the importance of Health and Safety in the workplace – and the repercussions in the wider world.
The objectives of this course for delegates were:
- To appreciate they work in a dangerous environment.
- To understand the impact of complacency at work.
- To take responsibility for their own health and safety and that of their colleagues.
- To gain the confidence and skill to make effective challenges to dangerous behaviour.
Please click on the PDF icon on the right to download the full case study.