"Working with Keystone on our major cultural change programme in Gloucestershire was a very positive experience. We were integrating several organisations together demanding an holistic approach based upon the Business Excellence model.
Keystone responded excellently to the specification we had for our project providing a wealth of experience and knowledge to help us improve the process and deliver a bespoke programme. Their collaborative style meant they became part of our team increasing the impact on managers and the whole organisation. They were flexible and pragmatic as the project developed and very responsive in coming up with alternative ideas to meet the changes.
I was impressed by the effort made to understand our organisation and develop the best approach for us. Their trainers and coaches have an impressive range of skills and expertise from which I felt they carefully selected to deliver our specific requirements.
Communication was open and honest and they practise what they preach in delivery."
"Working with Keystone has been a breath of fresh air. The creativity they brought, to the process of designing innovative and interactive programmes to help us deliver Performance Development and Diversity programmes, has resulted in interactive workshops using a forum theatre approach. We have seen an immediate impact on the behaviours of our people and subsequently improved performance across our business."
"A flexible provider who is easy to talk to and helps you develop the need you want to address. Enthusiastic facilitators with a passion for learning that's infectious. A partnership approach and a genuine willingness to work with my organisation and unlock the potential of our employees."
"Keystone supported us to structure the training programmes to our local requirements at Serco Docklands, by both listening carefully to what we really needed and proposing relevant and very effective training materials and programmes."
"Keystone's passion for 'getting it right' is evenly tempered with their determination to help the candidates transfer their new found skills back into the workplace, with expert personnel to cover all subjects."
"Evaluation of training courses delivered demonstrated the training produced the results we needed as a business."
"Keystone's approach to behavioural safety development is exceptional, both in its delivery and impact.
Having observed their technique of Forum Theatre in action, I know that it is highly effective in engaging delegates to approach safety leadership in a new way. Delegates are challenged to think and behave differently and have many opportunities to practise, reflect and re-practise positive behaviours. This is partly due to the thorough research Keystone conducts in advance (to ensure actors have the appropriate language and understanding) and partly due to the actors' unique skills in balancing acting with facilitation.
Actors are able to translate delegates' ideas and reported anecdotes into 'live' scenarios, ready to be explored and worked through by the delegates. This makes the sessions highly energetic, immediate and effective. I have immense admiration for the actors' ability to listen to the delegates and turn their reality into training material and then into a successful outcome.
I have used the same actors to work on one of our successful management development programmes - Site Manager of the Future. They work on the communication, behavioural safety and positive performance management modules and always get a resoundingly positive response from delegates (even those who 'hate role play') as well as resulting in changes on our sites. The actors are valuable members of the development programme team, which has been short-listed for a Construction News Award this year."
"Thank you very much for the work that you and your team have put in to delivering the safety awareness training that we have done recently.
Using actors to get across the message was a new approach to me and I was a little sceptical to begin with, however it has proved to be a very powerful medium for getting a message across in an innovative way to all our guys on the shopfloor and in the offices.
The feedback from everyone who attended one of these sessions has been that it was the different and challenging approach that has made them think again about a topic which some might have said we had already done to death.
Thanks once again to you and all the team."