Roy Anderson

An accomplished Award winning development professional with an excellent background in Telecoms, Customer Service, Sales, Retail, NHS and the Police service, Roy relishes working to deadlines in fast moving environments, and achieves performance improvements and demonstrable ROI. Roy's experience with Customer Service driven programmes spans sectors and industries. Clients include Southern & Scottish Electric, Google, BskyB, Virgin Media, Capita and Sir John Fitzgerald Ltd – where he was an integral part of the programme that resulted in the customer satisfaction surveys showing a 15% improvement in customer satisfaction as well as ROI increase of 10% (continuing to rise).

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