Client Testimonials

Michael Smyth, Head of Human Resources, GRAHAM Construction

"Keystone is essentially the best learning provider we have worked with. They lead us to a solution that is beyond what we had originally anticipated. The highest form of recommendation we can give is that from Executive Board to training participant level, everyone sees the value, return on investment and the cost effectiveness of working with Keystone. I cannot recommend them highly enough."

Liz Stokes, Head of Organisation Development, Balfour Beatty Rail (now at Clancy Docwra)

"Keystone are a customer driven organisation that reacts to the customer needs. Their ability to get a quick and full understanding of the initial issue and to come up with dynamic solutions is one of the reasons why they have been our development organisation of choice for over three years. The programmes that they have designed and delivered for our organisation have been instrumental in increased organisational performance. Furthermore the development streams are now viewed as best in class within our industry and have been commended by both industry and our clients."

Jo Mercer, Head of L&D, VINCI

"Working with Keystone has been a breath of fresh air. We have seen an immediate impact on the behaviours of our people and subsequently improved performance across our business."

Maureen Tallis, Head of Employee Development, Baxi Heating UK

Proposals from Keystone are a joy to read and implementation is amazing! They listen to what I want and then suggest a range of great solutions from which I select what works best for the learning group. From using actors to rigorous workplace assessment, their creativity is boundless just like their energy. Thank you.

Jon Chadwick, Learning and Developing Manager, Interserve Construction Ltd

Keystone's collaborative approach makes it feel like they're an extension of the team, instead of an external training provider. They're excellent at striking the balance between creative and innovative solutions, with the challenges and reality of business. Keystone are truly a provider who will take the time to understand the business and deliver engaging programmes that challenge individuals and provide value to the business.

Andy Taylor, Health and Safety Director UK, CEMEX

We have worked with Keystone for a number of years. They can always be relied on to develop complementary ideas and concepts to deliver immersive and highly interactive training. We are  seeing the benefit of this training, not only in our health and safety results, but also in the level of engagement across the business.

Chris Jones, Director of Learning and Development, BAM Construct

In the last 12 months, BAM have commissioned Keystone to develop and deliver a bespoke ILM Leadership Development programme. This was a tremendous success, due in no small part to the excellence of the Keystone facilitator, but supported by very efficient administration and support. Keystone have a very collaborative approach, ensuring that their proposals were in line with our requirements and being very flexible in accommodating any changes that we wanted to make. The impact that the training has had on our delegates has been noticeable.

Kelly Langley. Learning and Development Manager, Briggs Equipment


We consider Keystone a true learning partner. They've brought a new way of developing our staff that hadn't been experienced within the business. The actor facilitators really take the time to gain a true and honest understanding of how the business works, which is reflected greatly within the learning scenarios – these enable our employees to get involved in and practice what they're learning, and appreciate the 'realness' of the situations. Keystone have delivered three separate projects for us and we are seeing positive changes within our employees from these. We can't recommend the Keystone approach enough.

Scott Ellis, Group HSE Manager Eric Wright Group

I have received fantastic feedback about the ILM safety coaches programme. This is a great course for all our people and will be a catalyst for change within the business.

Luc Gillon - Graduate, GRAHAM Construction

Keystone and GRAHAM, the facilitator who worked closely to construct a graduate programme that is so applicable to everyday work. The facilitator who delivered the programme was an excellent coach, very organised and structured/tailored the content to each individual taking a keen interest in each person in our group. Overall the programme has greatly helped me in my development and I can't wait for what GRAHAM and Keystone have organised for the next stage of my career as I look to forward to further developing my leadership approach to assist my organisation to grow in the construction industry.

Siobhan Kilbane, Head of Learning & Development, Merseyrail

With a proven track record of delivering on their promises, we will continue to return to Keystone for our business development needs. Our partnership portfolio ranges from leadership to behavioural change, 1-2-1 coaching to team building programmes; Keystone have a true understanding of our business culture which is reflected in their solutions. They are a provider who always makes a sustainable difference using a tailored approach which is well received in a challenging environment.