Chris is results focused, hugely experienced and qualified as a sales, sales performance management, customer services excellence and management & leadership trainer and coach having enjoyed a long and successful career in sales management, sales directorship and commercial directorship roles. He is a skilled assessor of training & development needs in a range of soft skills areas with significant experience in the design and delivery of customer service excellence, sales performance and management & leadership development programmes.
Chris is a qualified motivational performance coach and a successful recruiter and talent management specialist, skilled in competency based interviewing and the design and delivery of assessment centre activities. He is a moments of truth (MOT) practitioner focused on the delivery of unexpected and outstanding customer service, customer focus and customer care. Chris is a confident and credible communicator at all levels with the ability to report, present, pitch and win business including high value private and public sector bids and tenders.