A passionate Learning and Development professional with strategic leadership capabilities, Emma has a proven record in delivering effective solutions across a range of sectors and environments. Known as a conceptual, creative, confident individual who enjoys the company of others, she is quick to build rapport and develop strong relationships. Emma is an effective communicator with excellent interpersonal skills and demonstrates a great blend of supportive and challenging behaviours when stretching delegates in the learning room.
Her background is in people development, with her corporate roles encompassing Head of Leadership and Management Training and Head of Management Development.
Emma is experienced in the development of leaders through talent programmes, core academy offers and 1-2-1 coaching, and has gained excellent feedback from clients on her ability to design, deliver and evaluate effective training programmes. She has designed and delivered on the Arriva Group Graduate Programme and also supports Arriva Lift off for Leadership Talent programme and has a good grasp of the organisation and business focus.
She holds the CIPD Certificate of Training Practice, and is an NLP Practitioner, an Institute of Human Development Accredited Coach (trained by Adrian Gilpin), and a MBTI & TMSDI Accredited Facilitator.