My Factory Programme
Imperial Tobacco Limited
Incorporating the Insitute of Leadership and Management Level 2 Certificate in Team Leading
As a manufacturing company, ITL had been through an 18 month period of major change, with another 6 months of change still ahead of them. One fundamental element of this change was a dramatic reduction in people – and a loss of thousands of years of experience across the workforce.
As a result of this, and other change initiatives happening around the same time, the senior management recognised the need to reduce the skills and behaviour gap between themselves and the supervisory level staff operating on the factory floor. A key challenge was that there was no longer a layer of people between the senior and supervisory management levels.
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