Coaching and Mentoring Skills
It aims to engender knowledge, enthusiasm and commitment to each role and acts as a comprehensive guide addressing key issues relevant to the processes and skills required for both.
- For each delegate to understand the role of a mentor and where and how this differs from the role of a coach.
- For each delegate to understand situational mentoring and how to mentor in the moment.
- For each delegate to be aware of the elements of successful coaching.
- For each delegate to assess their natural coaching style, strengths and areas for growth.
- For each delegate to understand how to adapt their coaching or mentoring style by making it appropriate to the learning style of the individual being coached or mentored.
- The benefits to our mentees
- The benefits to you as their mentor
- The role of ‘mentor’ and how this differs from that of coach or manager
Situational mentoring – recognising where the mentee is in their personal journey and adapting your mentoring style accordingly:
- Examining the skills sets needed in each mentoring style
- Using the GROW model for effective coaching
- Focusing more closely on the skills needed during the coaching phase:
- Using empathy to reassure and guide
- Knowing when to advise and when to question and listen
- Motivational language and positive reinforcement
- How do I learn? Self assessment
- Adapting my coaching style accordingly