Coaching and Mentoring Skills

This one day programme has been designed to build an understanding of the principles of effective mentoring skills as well as coaching techniques.

Coaching and Mentoring Skills

1 Day

Available online


It aims to engender knowledge, enthusiasm and commitment to each role and acts as a comprehensive guide addressing key issues relevant to the processes and skills required for both.


  • For each delegate to understand the role of a mentor and where and how this differs from the role of a coach.
  • For each delegate to understand situational mentoring and how to mentor in the moment.
  • For each delegate to be aware of the elements of successful coaching.
  • For each delegate to assess their natural coaching style, strengths and areas for growth.
  • For each delegate to understand how to adapt their coaching or mentoring style by making it appropriate to the learning style of the individual being coached or mentored.


  • Introduction
  • The benefits to our mentees
  • The benefits to you as their mentor
  • The role of ‘mentor’ and how this differs from that of coach or manager

Situational mentoring – recognising where the mentee is in their personal journey and adapting your mentoring style accordingly:

  • Advisor
  • Coach
  • Guide


  • Examining the skills sets needed in each mentoring style
  • Using the GROW model for effective coaching
  • Focusing more closely on the skills needed during the coaching phase:
  • Using empathy to reassure and guide
  • Knowing when to advise and when to question and listen
  • Motivational language and positive reinforcement
  • How do I learn? Self assessment
  • Visual
  • Auditory
  • Kinaesthetic
  • Adapting my coaching style accordingly

Enquire today.

Enquire about this course today, please note that this course will need to be designed and tailored specifically for your business, please give us as much information as you can in the below form as this will give us a much better understanding of how we can tailor the course to help you.

Interested in finding out more?

Call 0330 133 8190 or email