It aims to engender knowledge, enthusiasm and commitment to the role of ‘coach’ and acts as a comprehensive guide addressing key issues relevant to the processes and skills required for effective coaching.
Delegates will undertake practical coaching exercises to experience the techniques and skills learned.
- For each delegate to understand what coaching is.
- For each delegate to understand the characteristics of a good coach.
- For each delegate to understand the key principles of coaching and how to use the GROW model as a framework for coaching.
- For each delegate to be aware of the elements of successful coaching and guidance.
- For each delegate to assess their natural coaching style, strengths and areas for growth.
- For each delegate to understand how to adapt their coaching style by making it appropriate to the learning style of the individual being coached.
- For each delegate to experience coaching in a safe environment and feel confident to use skills and techniques back in the workplace.
- Introduction to coaching
- The benefits to you
- The benefits to those you coach
- The role of ‘a ‘coach’ – and the key characteristics of a good coach
- The principles of coaching and using the GROW model
- Focussing more closely on the skills required during coaching:
- Using empathy to reassure and guide
- Support and challenge
- Knowing when to suggest and when to question and listen
- Motivational language and positive reinforcement.
- How do I learn? Self assessment
- Adapting my coaching style accordingly
- How do I coach? Self assessment
- Adapting my style accordingly
- Practical exercises for growth – Juggling exercise and coaching pairs to work through a practical challenge or issue that each delegate has they need to explore. Delegates coach each other using the GROW model
- Group review and discussion
- Personal Action Plan