Overview

• It is the quality of meetings that counts, not the quantity.
• This is a highly participative and enjoyable course using a mixture of tutor presentation, exercises and group discussion.

Objectives

• For each delegate to understand the structure and purpose of different styles of meetings.
• To enable each delegate to organise and conduct a routine meeting to maximum effect.
• To enable each delegate to identify and develop the skills of a competent Chairperson.
• For each delegate to be equipped to handle difficult participants within a meeting.
• For each delegate to use facilitation techniques and tools to their advantage.

Contents

• Introduction
• Different styles of meeting and their purpose
• Why do meetings fail?
• Planning for the meeting – organisational principles that must be fulfilled for subsequent effort to be effective
• Before the meeting – arranging, co-ordinating and communicating
• The meeting in process
• The skills of the chairperson
• Encouraging participation and dealing with difficult people
• Setting objectives, measuring results and managing on-going concerns
• Facilitation skills
• Managing group dynamics
• Brainstorming and objective setting tools