Managing Stakeholder Relationships

This course equips everyone who works with stakeholders – internal and external – to build more effective relationships, be more productive and get better results.

Managing Stakeholder Relationships

Available onsite


By identifying different stakeholder needs, learning how to reconcile different agendas and priorities and establishing ways of working that satisfy stakeholders when delivering on projects, goals or processes, delegates will find themselves working more effectively within a growing network of contacts.


By the end of the course, delegates will have:

  • Understood the difference between goal alignment and stakeholder alignment.
  • Identified and analysed key stakeholder needs and measures of success.
  • Acquired tools, tips and techniques to help them manage their stakeholder relationships more effectively.
  • Learned a process that facilitates stakeholder engagement related to a specific, real life goal, project or process.

This course incorporates the use of the Stakeholder Influencing Instrument at £25/delegate.


  • Who are your stakeholders?
  • Engaging with stakeholders – a risk-free activity?
  • Working with ‘relationship intelligence’
  • Behavioural flexibility – the key to influencing without authority.
  • The stakeholder relationship process.
  • Selection of real life scenarios to apply the relationship process to.
  • Goal alignment versus stakeholder alignment.
  • The Stakeholder Influencing Instrument.
  • What do your stakeholders want?
  • Mount Everest Expedition – activity.
  • Gaining clarity on stakeholder needs and managing these successfully.
  • The stakeholder ladder.
  • The influencing model.
  • Managing stakeholder conflict.
  • ‘Lessons learned’.
  • Personal development planning.
  • Close.

Enquire today.

Enquire about this course today, please note that this course will need to be designed and tailored specifically for your business, please give us as much information as you can in the below form as this will give us a much better understanding of how we can tailor the course to help you.

Interested in finding out more?

Call 0330 133 8190 or email