Our training courses cover the key aspects of business development, from networking and winning new business, through to maintaining and developing existing client relationships.
We find that many business development managers and executives could develop their networking confidence and skills to benefit themselves professionally as well as their organisation. Our networking training courses are designed to ensure that every delegate leaves feeling comfortable about entering into networking situations and making the most of them in order to build their professional network of contacts and create a positive impression of themselves and their business.
Central to business development are the skills of finding new customers and engaging key decision makers. Our sales training programmes are specifically designed to equip business development managers with exceptional selling techniques and the ability to apply these strategies to their own presentations. Our programmes take a holistic and refreshing approach to business development and the world of selling as a whole, identifying and mapping the current approaches to managing business winning processes, enabling you to structure and deliver powerful, convincing sales presentations.
All of our business development training courses can be re-designed to meet your business' exact requirements, so contact us by email or by calling 0115 985 6576 to find out how we can adapt our programmes to suit your requirements.
Building Client Relationships
Business development is not just about winning new business; it's also about ensuring that existing client relationships flourish. Central to our approach is the critical importance of client relationship management (CRM) in maintaining an excellent reputation and securing repeat and new business in the future.
To ensure that there is an organisation-wide understanding of this, our CRM training engages a vertical cross-section of stakeholders across functions, while keeping your customers' feedback and expectations at the forefront of our consultancy, design and delivery.
Our high impact client relationship management training will help you to establish yourself as the supplier of choice, using empathy and reassurance to build trust and rapport, and manage challenging situations through to win/win outcomes. Aside from traditional negotiation skills, we find that delegates also gain benefit from mastering advanced persuasion patterns and strong objection-handling techniques.