ILM Qualifications

Our ILM qualifications are managed in-house by our experienced Centre Manager. We have Level 2, Level 3, Level 4 and Level 5 qualifications in Award, Certificate and Diploma options. Many of these qualifications are highly sought-after by managers, making them a great way to upskill and retain your people.

View ILM courses or scroll down to find out more about our approach

How can ILM Qualifications help your organisation?

Here at Keystone, we ensure everything runs smoothly and is aligned with the awarding organisation requirements before, during and after our training. We always maintain a thorough understanding of the requirements for accredited qualifications.

Each ILM qualification involves set assignment work to verify learning and assist with effectively applying new skills within the workplace, setting the highest benchmarks for leadership and management performance. Keystone designs innovative assessment methods that ensure all assignments are highly practical and result in real business improvements and tangible benefits for the organisation.

Get in touch

Learn more about how ILM Qualifications can help you

While delegates complete their qualification, they have access to a dedicated Support Coach who is available throughout. The Support Coach is there to answer queries, provide support and marking for assignments, and give feedback and coaching to help your staff continuously improve their skills and apply their learning back in the workplace.

Enquire today

All ILM Qualification

For enquiries, please call us on

0330 133 8190

Or email

Frequently Asked Questions

What is an ILM qualification and how is it different from non-accredited training?

ILM qualifications are accredited leadership and management credentials awarded by City & Guilds. They provide formal, external recognition of learning and development. Unlike non-accredited courses, ILM programmes require participants to apply their learning through real workplace projects, not just attend training.

What ILM levels are available and how do we choose the right one?

ILM qualifications align with responsibility level:

  • Level 2 – Team members or new team leaders

  • Level 3 – First-line and mid-level managers

  • Level 4 – Mid-level managers or specialist areas

  • Level 5 – Senior managers or those preparing for senior roles

The best fit depends on your people’s current role and future goals. We’ll help you select the right level and tailor content to your organisation.

How long do ILM qualifications take?

Typical guided learning hours are:

  • Level 3 Award – 40 hours

  • Level 3 Certificate – 130 hours

  • Level 3 Diploma – 370 hours

  • Level 5 Award – 60 hours

  • Level 5 Certificate – 130 hours

  • Level 5 Diploma – 370 hours

Our programmes are flexible and designed around busy schedules. Assessments are practical, workplace-based tasks—not exams.

What’s the difference between an Award, Certificate, and Diploma?

The difference is in size and scope, not complexity:

  • Award – Short, focused development

  • Certificate – Broader programme covering more ground

  • Diploma – In-depth training with additional units

All three are taught at the same level of complexity (e.g. Level 3 or 5). The right option depends on your learning goals and time available.

Is it worth investing in ILM over non-accredited training?

Yes. ILM qualifications deliver real ROI. Research shows:

  • 93% of managers improve performance

  • 78% of employers recoup costs within 12 months

They also boost credibility, confidence, and internal retention by demonstrating clear investment in professional development.

What support do delegates get through Keystone?

Delegates benefit from:

  • Engaging, practical sessions

  • A named Support Coach

  • Tailored assessments aligned with real work

  • Internal quality checks and ILM compliance support

We also offer ILM Assured benchmarking for organisations looking to validate in-house training.

Can Keystone design bespoke assessments?

Yes. We work with you to design relevant, role-specific assessments that meet ILM standards. These create immediate impact by focusing on live business challenges.

What is ILM Assured and is it right for us?

ILM Assured is a quality benchmark for non-qualification leadership training. It includes:

  • Assessment against ILM delivery standards

  • Use of the ILM Assured logo

  • Annual revalidation

  • Digital credentials for learners

It’s ideal if you want recognised quality without committing to full qualifications.

Will an ILM qualification help our employer brand?

Yes. ILM qualifications show you’re serious about development. They support talent retention, attract ambitious staff, and help demonstrate a structured progression pathway for future leaders.

How do we get started?

  1. Choose the qualification level and delivery style

  2. Contact us for a tailored plan and quote

  3. We’ll design your programme and assign Support Coaches

  4. Delegates complete real projects and gain their ILM certification