Katherine comes to Keystone with a strong administrative background, having previously run her own business and with many years of experience working at an FE college on various public and private sector training programme administration. She has responsibility for supporting the Learning Programmes Team in their roles. In addition, Katherine organises all the processes for the printing and delivery of the learning materials, review and action planning sheets, evaluation forms and client reports. Katherine takes pride in her work being organised, efficient and professional, and has a number of administration, IT and business qualifications to support this, including an ILM Level 3 Introductory Certificate in First Line Management, a PGCE and an NVQ in Business Administration. She says the best part of her job is reading all the comments from delegates saying how much they have enjoyed their training.